ICT Devices is the sole responsible owner of all of the information collected from its customers on the website. It is rest assured there is no data sharing, selling, or renting of this information to any third party excluding the parties outline in this policy.
The information collected from our customers is exclusively only to proceed with the orders placed and is only used to offer the best of our service to customers. It is done to assist customers with their order details, order confirmation, status, and to provide them with the details of the available products on site. Information collected from customers may also be used to better understand customer’s journey or to conduct research on our customers buying behavior.
Information collected from our customers to process their orders include names, contact numbers, email addresses, billing and shipping addresses, payment information such as their card numbers.
It is required customers provide us with their username, email address, and password for our site to allow them future access to their account information. It is requested customers do not share their username and password information with any third party to help us keep their information purely confidential.
Promotional Emails Policy
If you choose to receive promotional emails, newsletters, surveys, your contact information will then be used to deliver this information directly to you. If, in case, you do not choose to receive any such promotional details, we may still send you order details, transaction details, tracking information to improve your relationship with us. Change in policies, method of business operation, request of revision or review in the information we have of you, or any detailed information regarding your previous transactions are some of the many examples of non-promotional emails.
We may have also acquired or gathered customer’s information from third party sources, including available marketing records and databases for commercial buying. However, it is assured the use of any such information will adhere to applicable laws or limitations levied by the third party source providing that information.
Account Registration Process
Before any order placement on our site, you will be required to first complete the New Account Registration form for us to timely process your orders. In the form, you will be asked for your contact number, email address, billing and shipping address details. The same information will then be used to notify you of your order placement, order in-transit details, and completion status.
Order Placement Process
Information collected in the account registration process will also be used for order processing procedure. The next step in the order placement process will require you to provide your financial information, such as card numbers, expiry date, CSV code, purchase order, money order, and wire transfer details. Such information is important and will be used to finish the billing process of your order.
In case of any problems in the order process, we will be sure to use the same contact information to get in touch with you for reconfirmation of your information. To complete and process your order request, we will have to share your financial and personal information with our merchant bank or authorized third party for verification and approval.
It is rest assured to our customers that the order processing is completely encrypted and protected by advanced security systems. You can further review our security section on the site to know more details on safety measures and procedures.
Cookies and Technology
Our website is customized to bring a better experience for our customers. Therefore, our webpages are modified depending on the information that we collect through cookies. They may also include the information of your browser type. A cookie, basically, is a small text file generated by a website which is then stored on the device. At the time of accessing the website, cookies are used.
You can choose to deselect or disable cookies on your browser. While you will be able to browse our webpages, you will not be able to add any product in the shopping cart or make a purchase. Without the cookies enabled, our shopping cart will not function. Hence, it is requested that you enable cookies in order to provide us the needed information to accept, maintain, and collect your order details.
We may also use the device information to assess any trends, manage the site, track customer’s movements, and collect extensive demographic information. When you visit the site, your IP address is recorded in log files. However, we do not link or distribute your IP information with any third party affiliates. It is also informed that we may use the data in log or other types of files, combined with the rest of the information we collect about you.
Information Shared with Third Parties
For order processing purposes and order managements, we have to make use of third party services to help perform business functions including shipping, tracking, payment processing, delivery addresses, data analysis, package delivery, marketing assistance, and the like. Information with these parties are shared in order to process functions.
However, those third parties have limited access to the information you provide to us and they may not use them for any unrelated purposes. Among the many affiliates, there is PayPal, FedEx Corporation.
Information you’d like to Volunteer
As a customer, you can choose to volunteer information on our site. You may also choose to create a public profile when partaking on our site’s community section. Such information sharing can include product reviews, feedbacks, chats, photo uploads, or any information using other form of communication methods. In these cases, you have to agree and allow this information to be made public on the site, which may include your username, information, any image you agree to share in the public community section of our site.
We make public the site in order to provide an open platform for communication for our customers where they can post useful information or their experience with our service to help new users make a purchase. Testimonials posted on the site are moderated in order to ensure they are authentic and completely accurate.
However, the company reserves the right to make any edits or remove any such personal information statements that included, but not limited to, violate rule of law or interfere with the privacy rights of the company and its third party affiliates. In addition to this, the company also has the right to remove or post any statements at its own will.
When you post testimonials and/or comments on our site, you give us the right and permission to use or reprint the posted statements with our affiliated business partners, included but not limited to, our third part associates, marketing associates.
You may have to agree to the following rights:
- It is our right to use or reprint your posted Testimonials at our own will, without any compensation offered to you for the said testimonials
- You agree to our use of your Testimonials with or without any name credit
- It is our right to perpetually use the posted Testimonials and it is assigned solely by us
- We may also use your Testimonials locally and globally in any media, using any communication method of our liking, included but not limited to, internet advertising medium presently used or developed later in time.
- You are required to only post your Testimonials and not have someone else write feedbacks for you.
- Our company associates, affiliates, partners, or subsidiaries are also allowed to use your posted Testimonials in this set policy and in the same manger, however only in relation to their business or websites.
Included but not limited to, the policy also states that the use of any name by you, which we may not use or we may, the personal contact information provided by you will not be disclosed in connection to any reprint.
Working in the computer e-retail industry, we have over time built healthy relationships with our customer who send immense support our way, giving us the privilege to serve many more people. We are very grateful for the continuous support offered to us.
You may also refer our service to your friends and family, inform them of our service by simply providing us their name and email addresses in our “Refer a Friend” section. We will be sure to send them a one-time email, welcoming them to visit our website for their computer hardware needs.
It is rest assured their information will be safe and confidential with us.
Prohibited Use of Site by Children
ICT Devices’s website is not intended for use by children, no purchase of any product is allowed by children. We are committed to serve our service with complete protection, safety, and privacy of children. Products advertised on the site are solely for youth and only adults are meant to purchase products off of our site.
For people under the age of 18 years, it is required that they make a purchase on the site in presence of a consenting adult.
Knowingly or intentionally, we will not entertain or collect any personal information on the site from children under 13 years of age.
External Link Policy
ICT Devices website covers external links outside of its domain, therefore, please be aware if any issues pertain due to any mishaps,
ICT Devices will not be responsible for the privacy policies of linked sites.
Change and Review in Information
You can always review and update your personal information on the site including your contact numbers and addresses any point in time by visiting the “My Account” section. Using your username and password, you can access your account online to review or update.
However, if in case you forget your username or password, you can click “Forget Password” option to recover your account. In addition to this, you can also contact our Customer Care team on the site.
Cancel Email Subscription
If you want to deselect the email subscription service, you can do so any point in time to stop receiving alerts, promotional messages, newsletters, or special offer reminders by unchecking the “Subscriber List” in the account registration process. In addition to this, you can also write to us on our email or click on the “Unsubscribe” option in the emails sent to you.