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At ICT Devices, we are committed to delivering excellence in every product we offer. Our wide range of Information and Communication Technology hardware is carefully selected to meet the ever-evolving needs of businesses, educational institutions, and professional environments. Each product undergoes a thorough inspection process to ensure it meets international standards of quality, reliability, and performance before it reaches you.

Our mission is to empower organizations and individuals through cutting-edge technology solutions. Whether you’re upgrading your systems, replacing outdated components, or expanding your IT infrastructure, ICT Devices provides the right hardware to keep your operations running smoothly and efficiently. We partner with leading global brands and trusted manufacturers to ensure that every device, component, or accessory you purchase offers long-term value and superior performance.

At ICT Devices, we understand that technology is an investment — one that requires confidence in what you buy. That’s why our dedicated team ensures every product listing includes detailed specifications, compatibility information, and genuine product descriptions. We take pride in offering transparent details so you can make informed purchasing decisions with ease.

Our support team is always ready to assist you with technical inquiries, product recommendations, and setup guidance. Whether you’re configuring a network system, upgrading a workstation, or building a server infrastructure, we’re here to help every step of the way.

We also value consistency and integrity in every aspect of our service. From product sourcing and packaging to after-sales support, ICT Devices upholds a standard of trust that has earned us the loyalty of clients across industries. Our continuous commitment to innovation and customer satisfaction ensures that you always receive reliable products that deliver outstanding results.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.